What are Webhooks?
Webhooks are event driven POST requests to an endpoint of your choice (must be HTTPS). They are a great way of handling and receiving event driven data without having to implement API’s or utilizing polling to check for updates.
More information about Webhooks and how they work can be found here: https://zapier.com/blog/what-are-webhooks/ Using Webhooks
As Webhooks require the client to implement the endpoint and handle the sent data, all that Visitor Chat needs from you is the HTTPS endpoint where you would like us to send the Webhook requests too.
Validating Webhooks
In order to verify that the Webhook has come from Visitor Chat, we include a verification token with each request in the header of the request (Verification-Token).
We’re unable to publicly state how the verification tokens are generated as doing so would defeat the purpose of them. Should you wish to verify the contents of the Webhook Requests, please contact [email protected] and we’ll provide you with the additional information required.