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3 docs tagged with "Webhook"

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Chat Transcripts

Visitor Chat uses Webhooks to notify customers when a new lead has been submitted. We make the POST request to the endpoint URL within a couple of minutes of the conversations closing.

Offline Messages

Our offline message webhook can notify customers when a new offline message has been submitted. We make the POST request to your endpoint URL within a couple of minutes of the message being received.

Webhooks

Webhooks are event driven POST requests to an endpoint of your choice (must be HTTPS). They are a great way of handling and receiving event driven data without having to implement API’s or utilizing polling to check for updates.